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Getting Started
What Graceful Coaching is, what biodecoding means, and how to begin your first session.
Your Discovery Session
Step-by-step walkthrough of a chatbot session from start to finish.
Your Bio Decode Report
How to read and use the personalised report generated at the end of your session.
Your Account & Sessions
Managing your profile, returning for more sessions, and booking with a practitioner.
Privacy & Boundaries
Confidentiality, data handling, and what the AI coach is and isn't able to do.
Accessing the Admin Panel
How to log in, navigate tabs, and log out of the admin area.
AI Provider Settings
Switching between OpenAI and Anthropic, model selection, and API configuration.
Chatbot Configuration
Session limits, question caps, lead scoring, free session allowances, and CTA settings.
Prompt Engineering
Editing the base practitioner prompt and understanding how prompts drive the conversation.
Guardrails
Creating, editing, and managing safety and methodology rules that govern the AI's behaviour.
Knowledge Base
Managing the KB articles that inform the AI's biodecoding methodology during sessions.
CRM & Client Management
Converting leads to clients, managing profiles, treatment plans, session notes, and goals.
Data Management
Resetting session data, understanding what is deleted, and when to use this option.